FAQs
Answers to Common Questions
From file prep to final delivery, we know packaging comes with a lot of details. Here, you’ll find straightforward answers to the questions we hear most often, to help you feel confident at every step.
What does Printed Specialties produce?
We specialize in custom folding cartons and packaging solutions across a variety of industries, including food and beverage, health and beauty, tech, and more. From structural design to final production, we offer a full range of services under one roof.
Do you have the carton I need?
Chances are, we do — or we can create it. We have hundreds of existing die lines on file, and our in-house design center can engineer a custom solution to fit your product perfectly.
I checked the catalog and didn't see the carton I need. What should I do?
No problem. Reach out to our team with your product specs, and we’ll help you determine whether we can adapt an existing design or create something from scratch.
I think Die #279 will work for me. What now?
Great! Just send us your artwork and any relevant project details. We’ll confirm the die line, review your specs, and move forward with production planning.
I received my eTemplate — what software should I use to set up my design?
We recommend Adobe Illustrator or other vector-based design software. Avoid using raster-based programs like Photoshop unless necessary. If you’re unsure, our design team is happy to help.
What’s the difference between 4-color process and PMS colors?
4-color process (CMYK) uses a blend of cyan, magenta, yellow, and black inks to create full-color images. PMS (Pantone Matching System) uses standardized inks for exact color matching. CMYK is great for full-color jobs; PMS is best for brand-specific spot colors.
Do I need to worry about trap?
Our prepress team reviews all files before printing and applies necessary trapping to prevent visible gaps between colors. Still, if you’re setting up your own files, we can guide you on best practices.
What about line screen?
We typically print with line screens between 150–175 lpi depending on the job. Higher screens can offer more detail but may require finer control during production.
What if I make a mistake in preparing my artwork?
Don’t worry — we check every file before going to press. If we notice something off, we’ll let you know right away and work with you to get it corrected.
My artwork is done in QuarkXPress. Can you work with that?
While we can work with legacy file types, we prefer industry-standard formats like Adobe Illustrator or PDF/X-1a. If needed, we can help convert your file for production.
Can I email the files to you?
Small files can be emailed, but for larger or multiple files, we recommend using our FTP or cloud upload system. Contact your rep for access instructions.
Can I output the film locally and send it to you?
For quality and consistency, we prefer to handle all imaging in-house. If you’re sending film, please contact us first to confirm compatibility.
Will you match my proof exactly?
We do our best to match approved contract proofs, but some variation is inherent in the printing process. If color accuracy is critical, we recommend requesting a press proof.
What is a gang run?
A gang run is when multiple jobs are printed on the same sheet to save time and reduce costs. It’s a cost-efficient method but can introduce slight variation between jobs.
Is there any way to prevent this variation?
Yes. For tight color control and exact matching, we recommend running your job individually, especially if it’s part of a branded series.
What are my paper stock options?
We offer a wide selection of paperboard, including SBS, kraft, recycled, and specialty coated boards. Our team can help you choose the right stock for your product’s needs and appearance.
What are over/unders? Why can't I just get exactly 2,500?
In printing, we typically produce slightly more or fewer pieces than ordered. This accounts for setup and press variation. Industry standards allow for +/- 10%, but we always strive to stay as close to your ordered quantity as possible.
Is grain direction important in positioning my job on the paper stock?
Yes. Grain direction affects folding, cracking, and structural integrity. Our production team ensures the correct grain direction based on your carton’s design.
What are my coating options?
We offer a variety of coatings including aqueous, UV, soft-touch, matte, gloss, and specialty finishes. We can help you select the right one based on your product and design goals.
What delivery methods do you offer?
We can ship via LTL freight, common carriers, or arrange for local delivery or customer pickup. We’ll work with you to find the most cost-effective and timely option.
